Diagnosis and repair workflow
Work Flow
OVERALL SEQUENCE
DETAILED FLOW
1. OBTAIN INFORMATION ABOUT SYMPTOM
Interview the customer to obtain as much information as possible about the
conditions and environment under
which the malfunction occurred.
>> GO TO 2.
2. CONFIRM THE SYMPTOM
Check the malfunction on the ...
Symptom diagnosis
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work Flow
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist
when the noise occurs. Use the Diagnostic
Worksheet during the interview to document the facts and conditions when the
noise occurs and any
custome ...
Preparation
Special Service Tool
The actual shapes of tools may differ from those illustrated here.
Tool number
(TechMate No.)
Tool name
Description
—
(J-46534)
Trim Tool Set
Removing trim components
Commercial Service Tool
(TechMate No.)
Tool n ...